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10 Courses

Distribution and Airline Retailing with NDC
IATA e-Learning Courses
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IATA e-Learning Courses

Distribution and Airline Retailing with NDC

Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels. 

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Travel Document and Entry Requirement Checks
IATA e-Learning Courses
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IATA e-Learning Courses

Travel Document and Entry Requirement Checks

Passenger and travel document check assessment skills are essential for Passenger Agents, as all passengers must carry and present the documents prescribed by the countries of transit and destination.

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Travel Agency Fees: A Professional Approach
IATA e-Learning Courses
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IATA e-Learning Courses

Travel Agency Fees: A Professional Approach

A fee-based business model is essential for travel agencies and significantly enhances their profitability. In this course you will learn the general trends and best practices in the implementation or setting of agency fees, the various types of fees collected by travel agencies, and the best way to communicate them to customers.

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Transport of Pharma Products and Vaccines by Air
IATA e-Learning Courses
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IATA e-Learning Courses

Transport of Pharma Products and Vaccines by Air

Time and temperature sensitive pharmaceutical products, such as vaccines, medicines, and other healthcare products require specific handling, monitoring, process controls, transportation and storage requirements. 

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Social Media Strategy for the Travel Industry
IATA e-Learning Courses
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IATA e-Learning Courses

Social Media Strategy for the Travel Industry

Whether you are a home-based travel agent or working at a large travel agency, social media as a marketing tool can help you attract and retain a large customer pool in their niche or market.

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Quality Management Systems (QMS) Fundamentals
IATA e-Learning Courses
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IATA e-Learning Courses

Quality Management Systems (QMS) Fundamentals

This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS). It is designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems.

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Live Animals for Cargo Personnel
IATA e-Learning Courses
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IATA e-Learning Courses

Live Animals for Cargo Personnel

When shipping or accepting live animals for transport by air, you must know how to use and comply with the IATA Live Animals Regulations (LAR).

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Dangerous Goods Regulations (DGR) for Security Screening Personnel
IATA e-Learning Courses
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IATA e-Learning Courses

Dangerous Goods Regulations (DGR) for Security Screening Personnel

A safe and efficient air transport system is dependent on a competent workforce, meaning that you must be trained in the functions for which you are responsible – whether or not this is noted in your job title.

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Dangerous Goods Regulations (DGR) for Cabin Crew Members
IATA e-Learning Courses
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IATA e-Learning Courses

Dangerous Goods Regulations (DGR) for Cabin Crew Members

A safe and efficient air transport system is dependent on a competent workforce, meaning that you must be trained in the functions for which you are responsible – whether or not this is noted in your job title.

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Cabin Crew – Leveraging Professional Skills
IATA e-Learning Courses
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IATA e-Learning Courses

Cabin Crew – Leveraging Professional Skills

Cabin Crew are being adversely affected during the COVID-19 pandemic with the number of flights being drastically reduced.

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