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8 Courses

CRM Skills
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

CRM Skills

Excel 2016 Expert
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

Excel 2016 Expert

Gain advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical skills for those in roles such as accountants, financial analysts, and commercial bankers.

Microsoft Access 2016 Essentials
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

Microsoft Access 2016 Essentials

Learners will gain a fundamental understanding of this database application's environment and basic database principles. They will be able to demonstrate the correct use of key features and the ability to create and maintain tables, relationships, forms, reports, and queries.

Microsoft Outlook 2016 Essentials
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

Microsoft Outlook 2016 Essentials

Learn to create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Microsoft Word 2016 Essentials
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

Microsoft Word 2016 Essentials

Gain a fundamental understanding of the Microsoft Word environment and demonstrate the correct application of the principle features of Word 2016 by creating and editing documents for a variety of purposes and situations. 

Microsoft Word 2016 Expert
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

Microsoft Word 2016 Expert

Learn to proficiently use the advanced features of Microsoft Word for document content management and advanced formatting - critical skills for those in roles such as editors, project managers, business information workers, and educators.

PowerPoint 2016 Essentials
Microsoft Office Skills and CRM Skills
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Trainer: Mujeeb Randupura

PowerPoint 2016 Essentials

Gain a fundamental understanding of the PowerPoint 2016 environment and learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials and kiosk slideshows.

Excel 2016 Essentials
Microsoft Office Skills and CRM Skills
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Microsoft Office Skills and CRM Skills

Excel 2016 Essentials

Learn fundamental understanding of the Excel environment and demonstrate the correct application of the principal features of Excel 2016. Learn how to create and edit a workbook with multiple sheets, and use a graphic element to represent data visually.